STORE SUPERVISOR [New Zealand]


 

We are looking for 2 Store Supervisors to join our busy Latham Street Superette in Marewa, Napier.

This business is open 7 days a week and the role requires working a variable roster, including night and weekend work.

About the role - Store Supervisor

This is an opportunity to contribute to a dynamic, and friendly team where excellence, success and people are valued and rewarded. The job involves having the capability to work with and lead a diverse, small team on a variety of tasks throughout the day. You will use your management skills and retail experience to support the Store Manager/Owner in monitoring the operations and processes of the outlet.

Your duties will include but not limited to:

  • Lead the team and ensure an exceptionally high level of customer service during the shift.

  • Assist the Manager in purchasing as per requirement and following the budget.

  • Maintain records of stock levels and financial transactions during the shift.

  • Connect with customers and take random customer feedback to assess their satisfaction regarding customer-service.

  • Respond to customers inquiries and complaints about goods and services.

  • Recruit, train and monitor staff.

  • Assist the Manager with the smooth implementation of policies and procedures.

  • Create rosters and maintain the quality of services and products.

  • Ensure compliance of health and safety regulations.

Qualification, Experience and Personal attributes required

  • 1-year experience in retail, hospitality or any related is a plus.

  • Friendly, Passionate, People-Person.

  • Someone that has the motivation to achieve and improve continuously.

  • Hardworking and reliable person with great attention to detail.

  • A passion for providing excellent customer service and always putting the customer first.

  • Great communication skills.

  • A positive attitude with the ability to problem solve.

Pay & Benefits

  • Hourly rate ranges between $25 and $31 based on experience for full-time, permanent roles with a minimum of 30 hours guaranteed.

  • Great opportunity for growth.

  • Work on weekends is available.


Applicants for this position should have a valid work visa or NZ residency/citizenship. Please mention your status in your CV.

Please upload your cover letter and an up-to-date CV or Resume.

We look forward to hearing from you.


 

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